Keep one accurate set of vehicle details and agree who handles each part of the sale to reduce repeated questions.
Put the useful details in one message
Gather the model, age, photos, condition notes and location before contacting us. Add your preferred contact method and a suitable time to speak. If more than one person is helping with the sale, agree who can answer questions and arrange access.
- Send a complete photo set rather than several unexplained close ups.
- Keep condition reports and service records together.
- Explain any restrictions on calls or appointments.
Agree the practical details early
Tell us about keys held elsewhere, locked storage, an immobile vehicle or equipment that needs removing. These details are easier to handle before a collection plan is proposed. Ask for a clear explanation of the next step and anything you need to prepare.
Caravan details that help the assessment
The exact model, layout and present condition are more useful than a broad description such as good for its age. Describe the living space and exterior, include known faults and explain which records and accessories are available.
- Make, model, year or approximate age, berth and layout.
- Damp history, floor condition, panel damage and any previous repairs.
- Service records, available CRiS details, keys and ownership information.
- Motor mover, awning, heating, appliances and other equipment included.
Your caravan location and access in Poole
If your caravan is kept in Poole, provide its actual postcode and access details. The collection address may be different from your home address. Collection availability, timing and any charges must be confirmed for the vehicle and location. If it is stored closer to Wimborne Minster, Bournemouth, Swanage or St Ives, tell us that location in your enquiry.
- At home: mention gates, parking restrictions and space to approach and move the vehicle.
- At a storage site or pitch: check opening hours, visitor requirements and whether you must attend.
- Tell us about missing keys, locks, flat batteries or any known reason the vehicle cannot move.
- Photograph access from a safe position; do not move an unsafe vehicle or climb onto a roof for pictures.
What to confirm before handing over your caravan
Keep the valuation, any inspection findings and the agreed sale arrangements together. A photo based estimate, an appointment and a completed purchase are different stages. Ask for any change to an offer to be explained before deciding whether to proceed.
- Confirm the agreed amount, what is included and whether any checks remain outstanding.
- Agree the payment method and collection arrangements, including any charges, before accepting.
- Check payment through your own account where a bank transfer is used before releasing the vehicle or keys.
- Keep a written record of the handover and the documents supplied.
Nearby collection enquiries
Send the current postcode and any access or movement concerns so collection arrangements can be discussed.
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