Keep one accurate set of vehicle details and agree who handles each part of the sale to reduce repeated questions.
Put the useful details in one message
Gather the model, age, photos, condition notes and location before contacting us. Add your preferred contact method and a suitable time to speak. If more than one person is helping with the sale, agree who can answer questions and arrange access.
- Send a complete photo set rather than several unexplained close ups.
- Keep condition reports and service records together.
- Explain any restrictions on calls or appointments.
Agree the practical details early
Tell us about keys held elsewhere, locked storage, an immobile vehicle or equipment that needs removing. These details are easier to handle before a collection plan is proposed. Ask for a clear explanation of the next step and anything you need to prepare.
Touring caravan details that help the assessment
Alongside the body and living space, describe the parts used for movement and the equipment supplied. This is particularly useful when the caravan has spent a long time on one pitch or in storage.
- Make, model, year, berth, layout, single or twin axle and available model plate details.
- Damp history, soft flooring, panel damage and service reports.
- Known condition of tyres, hitch, brakes, road lights and motor mover.
- Awning, battery, security devices, keys and available CRiS or ownership records.
Your touring caravan location and access in Sidmouth
If your touring caravan is kept in Sidmouth, provide its actual postcode and access details. The collection address may be different from your home address. Collection availability, timing and any charges must be confirmed for the vehicle and location. If it is stored closer to Teignmouth, Exeter, Lyme Regis or Tiverton, tell us that location in your enquiry.
- At home: mention gates, parking restrictions and space to approach and move the vehicle.
- At a storage site or pitch: check opening hours, visitor requirements and whether you must attend.
- Tell us about missing keys, locks, flat batteries or any known reason the vehicle cannot move.
- Photograph access from a safe position; do not move an unsafe vehicle or climb onto a roof for pictures.
What to confirm before handing over your touring caravan
Keep the valuation, any inspection findings and the agreed sale arrangements together. A photo based estimate, an appointment and a completed purchase are different stages. Ask for any change to an offer to be explained before deciding whether to proceed.
- Confirm the agreed amount, what is included and whether any checks remain outstanding.
- Agree the payment method and collection arrangements, including any charges, before accepting.
- Check payment through your own account where a bank transfer is used before releasing the vehicle or keys.
- Keep a written record of the handover and the documents supplied.
Nearby collection enquiries
Send the current postcode and any access or movement concerns so collection arrangements can be discussed.
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