Know who is buying, keep the terms in writing and verify the agreed payment before releasing the vehicle.
Keep the buyer and appointment details clear
Use the contact details published on this website and keep a record of the person handling the enquiry. Before an appointment, establish who is attending and what they will be checking. If a message changes the arrangement unexpectedly, confirm it through the contact route you already know.
Record the essentials of the agreement
Write down the agreed amount, included equipment, any remaining checks and the payment and collection arrangements. Check your own account if a bank transfer is used. Keep the handover record with the sale documents so there is a clear record of what was supplied.
- Ask for an explanation of any offer change.
- Confirm who can authorise the sale.
- Make sure the handover matches the agreed terms.
Touring caravan details that help the assessment
Alongside the body and living space, describe the parts used for movement and the equipment supplied. This is particularly useful when the caravan has spent a long time on one pitch or in storage.
- Make, model, year, berth, layout, single or twin axle and available model plate details.
- Damp history, soft flooring, panel damage and service reports.
- Known condition of tyres, hitch, brakes, road lights and motor mover.
- Awning, battery, security devices, keys and available CRiS or ownership records.
Your touring caravan location and access in Maldon
If your touring caravan is kept in Maldon, provide its actual postcode and access details. The collection address may be different from your home address. Collection availability, timing and any charges must be confirmed for the vehicle and location. If it is stored closer to Purleigh, Kelvedon, Tiptree or Hullbridge, tell us that location in your enquiry.
- At home: mention gates, parking restrictions and space to approach and move the vehicle.
- At a storage site or pitch: check opening hours, visitor requirements and whether you must attend.
- Tell us about missing keys, locks, flat batteries or any known reason the vehicle cannot move.
- Photograph access from a safe position; do not move an unsafe vehicle or climb onto a roof for pictures.
What to confirm before handing over your touring caravan
Keep the valuation, any inspection findings and the agreed sale arrangements together. A photo based estimate, an appointment and a completed purchase are different stages. Ask for any change to an offer to be explained before deciding whether to proceed.
- Confirm the agreed amount, what is included and whether any checks remain outstanding.
- Agree the payment method and collection arrangements, including any charges, before accepting.
- Check payment through your own account where a bank transfer is used before releasing the vehicle or keys.
- Keep a written record of the handover and the documents supplied.
Nearby collection enquiries
Send the current postcode and any access or movement concerns so collection arrangements can be discussed.
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