Describe the actual condition, including faults and movement problems. Each vehicle enquiry is assessed individually.
Tell us about the vehicle as it stands
Explain whether the vehicle is regularly used, has been in storage or needs repairs. Include damp, damage and equipment faults in the first message. A condition issue is useful information for the review, not something to hide until an appointment.
- Include the approximate year if the exact year is uncertain.
- Share reports, repair history or estimates you already have.
- Say whether it can currently be moved safely.
An enquiry is assessed individually
A broad buying enquiry does not mean every vehicle can be bought in every condition or collected by every requested date. Details of ownership, condition, location and access are needed before a purchase and collection arrangement can be confirmed.
Describe the campervan conversion and base van
Campervans vary in both the base vehicle and the conversion. Explain who carried out the conversion if known, the sleeping and seating arrangement and what records are available. Include modifications accurately without assuming that recent equipment proves the whole conversion is in good condition.
- Base van make, model, year, mileage, MOT status and service history.
- Conversion details, available records, sleeping layout and travel seats.
- Pop top or high top condition, roof canvas, seals, cupboards and flooring.
- Leisure battery, charging, heating, water, cooking equipment and known faults.
Your campervan location and access in Croydon
If your campervan is kept in Croydon, provide its actual postcode and access details. The collection address may be different from your home address. Collection availability, timing and any charges must be confirmed for the vehicle and location. If it is stored closer to Caterham, Sutton, Bletchingley or Bromley, tell us that location in your enquiry.
- At home: mention gates, parking restrictions and space to approach and move the vehicle.
- At a storage site or pitch: check opening hours, visitor requirements and whether you must attend.
- Tell us about missing keys, locks, flat batteries or any known reason the vehicle cannot move.
- Photograph access from a safe position; do not move an unsafe vehicle or climb onto a roof for pictures.
What to confirm before handing over your campervan
Keep the valuation, any inspection findings and the agreed sale arrangements together. A photo based estimate, an appointment and a completed purchase are different stages. Ask for any change to an offer to be explained before deciding whether to proceed.
- Confirm the agreed amount, what is included and whether any checks remain outstanding.
- Agree the payment method and collection arrangements, including any charges, before accepting.
- Check payment through your own account where a bank transfer is used before releasing the vehicle or keys.
- Keep a written record of the handover and the documents supplied.
Nearby collection enquiries
Send the current postcode and any access or movement concerns so collection arrangements can be discussed.
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