Describe the actual condition, including faults and movement problems. Each vehicle enquiry is assessed individually.
Tell us about the vehicle as it stands
Explain whether the vehicle is regularly used, has been in storage or needs repairs. Include damp, damage and equipment faults in the first message. A condition issue is useful information for the review, not something to hide until an appointment.
- Include the approximate year if the exact year is uncertain.
- Share reports, repair history or estimates you already have.
- Say whether it can currently be moved safely.
An enquiry is assessed individually
A broad buying enquiry does not mean every vehicle can be bought in every condition or collected by every requested date. Details of ownership, condition, location and access are needed before a purchase and collection arrangement can be confirmed.
Touring caravan details that help the assessment
Alongside the body and living space, describe the parts used for movement and the equipment supplied. This is particularly useful when the caravan has spent a long time on one pitch or in storage.
- Make, model, year, berth, layout, single or twin axle and available model plate details.
- Damp history, soft flooring, panel damage and service reports.
- Known condition of tyres, hitch, brakes, road lights and motor mover.
- Awning, battery, security devices, keys and available CRiS or ownership records.
Your touring caravan location and access in Matlock
If your touring caravan is kept in Matlock, provide its actual postcode and access details. The collection address may be different from your home address. Collection availability, timing and any charges must be confirmed for the vehicle and location. If it is stored closer to Derbyshire, Belper, Chesterfield or Ashbourne, tell us that location in your enquiry.
- At home: mention gates, parking restrictions and space to approach and move the vehicle.
- At a storage site or pitch: check opening hours, visitor requirements and whether you must attend.
- Tell us about missing keys, locks, flat batteries or any known reason the vehicle cannot move.
- Photograph access from a safe position; do not move an unsafe vehicle or climb onto a roof for pictures.
What to confirm before handing over your touring caravan
Keep the valuation, any inspection findings and the agreed sale arrangements together. A photo based estimate, an appointment and a completed purchase are different stages. Ask for any change to an offer to be explained before deciding whether to proceed.
- Confirm the agreed amount, what is included and whether any checks remain outstanding.
- Agree the payment method and collection arrangements, including any charges, before accepting.
- Check payment through your own account where a bank transfer is used before releasing the vehicle or keys.
- Keep a written record of the handover and the documents supplied.
Nearby collection enquiries
Send the current postcode and any access or movement concerns so collection arrangements can be discussed.
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